What We Do.

We help activate office towers, transit hubs, and mixed-use developments through curated retail experiences that support daily populations and bring long-term value to the street. Our work focuses on high-profile properties where retail plays a strategic—but not dominant—role in shaping how people move through, engage with, and experience a place.  We partner with developers, REITs, and ownership teams to create retail programs that meet evolving tenant needs, support daytime populations, and bring energy to some of the country’s most recognizable buildings and districts.

Owners and developers turn to KHL Retail when the stakes are high and the context is complex. We understand how to plan for ground-level activation in environments shaped by transit, security, tourism, or corporate branding. We work seamlessly alongside architects, master planners, and internal stakeholders to ensure retail contributes meaningfully to both experience and performance—without overprogramming or compromising core priorities. Our experience spans repositioning historic office towers, planning retail for new sports-anchored districts, and right-sizing retail footprints in corporate or civic settings.

Our work spans the full lifecycle of retail strategy—from early-stage planning to long-term leasing and activation. We support our clients with retail master planning, tenant mix and merchandising strategy, real estate development and redevelopment consulting, lease-up and deal structuring, and asset repositioning. Whether we’re evaluating legacy retail space for reconfiguration or advising on the retail component of a new tower, we bring a practical, data-informed lens to every assignment, always grounded in context and performance.

In addition to long-term retail strategy and leasing, KHL Retail provides short-term, seasonal, and pop-up activation services that bring immediate energy and utility to underutilized spaces. These activations help animate streetscapes, engage the community, and offer added amenities for tenants, visitors, and office workers—often during transition phases or while permanent retail is being curated. When paired with our long-range merchandising strategy, pop-ups serve as both placemaking tools and real-time feedback mechanisms, allowing the project to evolve dynamically and maintain momentum through each stage of development.